There are many things we do to keep you safe on your day out – from inspecting the rides daily to providing plenty of handwashing stations.

Please help us help you by following instructions and listening to the advice of our team. Here’s some at a glance advice but you can find more detail below.

At a glance safety information

• Height restrictions on our rides are there for your safety. They are set by the independent inspectors who look after fairground ride safety. Thank you for your understanding.
• Hand hygiene is important at our attraction and indeed any animal attraction. Please wash your hands with soap and water after contact with animals and before eating and drinking. This is also important in terms of minimising the risk of viral illnesses. We’ve also added additional hand sanitising stations so you’re never too far away from somewhere you can sanitise your hands but this doesn’t replace the need to practice good hand hygiene by washing your hands regularly with soap and hot water.
• Please wear sensible footwear when visiting our park. We’re in the countryside and spread out over 120 acres so there’s a lot of walking and there may be some uneven paths.
• We like children to play and to meet our animals, so it’s wise not to dress them in their best clothes.
• Our job is to look after your general safety on park but parents are responsible for looking after their own children. We also don’t allow a child under the age of 14 to visit without an adult.
• We provide lost children wristbands at our admission tills for you to write your name and phone number should you become separated from your child.
• We love scooters, they’re great fun, but they can cause chaos on park. We can look after them until you’re ready to leave.

Farmer Glyn says “Please wash your hands”

You’ll see lots of handwashing stations around our attraction, particularly where contact with animals may occur such as the Jolly Barn and some areas of our zoo. We also have plenty of toilets with handwashing facilities across our attraction.

You’ll see lots of signage with Farmer Glyn asking you to please wash your hands. This is particularly important if you have in contact with our animals and before you eat or drink.

It’s always best to wash your hands with hot water and soap and dry them using our energy-efficient hand driers. Where there isn’t easy access to a hand-washing station such as our rare breed paddocks, we provide hand sanitising stations as a temporary measure and then remind you to wash your hands at the handwashing station when you re-enter the Jolly Barn.

Lost children

Losing sight of your child at an attraction can be scary so we’ve got procedures in place to help. Please pick up a free wristband at our entrance, write on your name and number and make sure your child wears it. This really helps reduce the time it takes to get your little one back to you.

It’s also a good idea to take a photo of your child on your phone on the day of your visit so you can show it to our staff should they go missing. If you do become separated from your child please speak to the nearest member of staff who will be able to help you. Make sure your children also know they can approach our staff to say they have lost you – they might be wearing blue, green or red uniform but it will have our logo on it and they’ll be wearing a name badge.

Ride safety

Because our fairground rides are permanently located at Folly Farm, as a working collection of vintage rides, you can rest assured they are well maintained. In fact, as well as independent ride inspections each year, our team of engineers inspect our rides daily before signing them off as safe.

Read more about health and safety in our helpful schools and groups information pack.