How we use cookies
When you visit our website we use cookies. Cookies store information about you using small files which are sent to us by your computer or other access device. We use cookies to facilitate authentication, e-commerce and website analytics.
We mainly use cookies because they save time and make your browsing experience more efficient and enjoyable. We also use analytical cookies for the purposes of collecting information about how you use the website, this allows us to make the website better and makes us aware of any errors stopping you from being able to do what you want.
By clicking ‘accept all’ on our cookie consent banner you’re agreeing to our privacy and cookie policies and use thereof but you can change your preference settings at any point by visiting our preference centre which is linked to at the bottom of this page.
Types of cookies
Strictly necessary cookies – these cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. One example of this type of cookie on our site is our cookie consent banner which allows you to set your cookie preferences and allows us to capture your consent and turn on those cookies you’ve accepted. Another is our availability and booking widget for our holiday park, which allows you to search for dates for a holiday and us to provide you with the results of that search. If you do not agree to the use of these strictly necessary cookies, you should stop using our website immediately.
Analytical/Performance cookies – these cookies help us understand how you’re using our website so we can make the experience better. For more information visit the Google Analytics website.
Functional cookies – these cookies enable our website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Targeting cookies – These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Third party cookies – these are cookies set by a separate domain to the website you’re looking at. For example, when you purchase tickets/products from us you’re taken to the website of our third party ticketing supplier Vennersys and are bound by their terms and conditions regarding privacy and cookie consent. Third party cookies can be present when embedding YouTube videos on our website, when watching our live animal cams or using payment gateways, like PayPal, for our online ticketing. We don’t control the setting of these and accept no liability in connection with any third party cookies.
Can I change my cookie settings?
Absolutely! We respect your privacy and want to make sure you have control over your data. You can choose which cookie categories you want to allow, other than those which are strictly necessary for the website to work, by changing the settings in our preference centre linked to below. However, blocking some types of cookies may impact your experience and the services we are able to offer.
Once you have saved your settings they will remain as they are whenever you visit our website but you can review and update your preferences at any point using the cookie preference centre. Your consent to accept our cookies lasts for 12 months, at which point you will be shown the consent banner the next time you visit our website from the same computer/device.